Introduction

Welcome to Gazelle South Africa  (Pty) Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in compliance with the Protection of Personal Information Act (POPIA).

Personal Information We Collect

• Name
• Contact information (email address, phone number, physical address)
• Payment details
• Browsing and shopping behaviour

Use of Personal Information

      We use your personal information to:

• Process and fulfil your orders
• Communicate with you regarding your purchases and provide customer support
• Improve our services and website functionality
• Send promotional offers and updates (if you have opted in)

Sharing of Personal Information

We do not share your personal information with third parties except:

• To service providers involved in the processing of your order (e.g., payment processors, delivery services)
• We will have to share your personal particulars with our preferred Courier Service Provider “The Courier Guy”
• If required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, loss, or theft through safeguarding access to sensitive info kept on our web server and stored safely on online secure storage systems.

Your Rights

You have the right to:

• Access your personal information
• Correct or update your personal information
• Withdraw consent for the use of your personal information
• Lodge a complaint with the Information Regulator
• You may email us at info@thegazelle.co.za to request any of the above or to have all personal data removed

Contact Us
If you have any questions or concerns about this privacy policy, please contact us at: info@thegazelle.co.za

Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.

Effective Date
01 June 2024